Visit Us!

  • One Embarcadero Center

    Lobby Level, R-1213

    San Francisco CA 94111

  • Up the escalator
  • Make a left

Contact

415-666-2288
info@wheelhouse-sf.com
Our hours are dependent on our daily schedule.
We open 15 minutes before the first class and close 15 minutes after the last class.

Have a question?

Do you offer corporate discounts?

Yes, we do!  If there are 6 or more people from your company who workout at Wheel House, send us a list using your company email and we will create a group. If anyone wants to add in later, they can email us from the company email, or drop by with their company ID, and we’ll add them in! Email us here.

What’s the difference between passes and classes?

Wheel House uses a “pass” system for it’s classes.  Members purchase packages of passes and use them to enroll in the classes.  Any class that has “Express” in the title is one pass, all other classes -- those that are 45 minutes or longer -- are two passes.  

 
What's an "Express" class?

An Express class is any class that is 30 minutes long.  They are the shortest classes we offer, are found on our morning and lunchtime schedules, and take 1 pass for enrollment.

Do I have to use cycling shoes?

Nope, Wheel House does not require riders to use cycling shoes.  The exception: If you want to sit in the front row you’ll need cycling shoes.  

Here’s how it works:

All the Wheel House bikes have SPD and Look Delta compatible clips, so you can use your own cycling shoes or rent them from us for $3.00.  However, all the bikes in the second and third row also have toe baskets that allow you to ride using your tennis shoes. So whatever your preference, we’re ready for you!

 
How much is your membership fee?

ZERO! There is no cost to sign up, and no recurring membership fee.  

Do you have New Client Specials?

We have three new client specials and you can use each of them one time -- so you have three opportunities to save!

  1. Purchase a 2 pass series for $18. That’s a savings of $10 off the regular price and can be used for any NON-Express class.
  2. Buy 6 passes for $50. This deeply discounted package gives you a chance to sample a variety of classes, both Express and Non-Express.
  3. Ready to really jump in? Then the 30 day Pass for $109 is for you!  This pass is good for 1 class per day for 30 consectutive days so you can really see what Wheel House is all about!

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Can my group or company book a private event?

Absolutely!  Just drop us an email at info@wheelhouse-sf.com with the details and we will help you coordinate a fantastic event!

 
Do you have parking?

Yep, we have a great parking option -- we validate!  Park in any of the Embarcadero Center parking garages, bring in your ticket and we can validate it for you.  Length of validation and rates vary depending on the time of day or day of the week. Check out the Embarcadero Center parking page here http://embarcaderocenter.com/parking/ for the current info.

 

 

Do you have wifi?

Absolutely! We have high speed internet wireless access for our guests to use.

When do my passes expire?

NEVER!  That’s the beauty of our passes -- not only can you find a package to fit your budget, the passes give you plenty of flexibility no matter how busy you get.

The exception to this are passes associated with contracts that automatically reload passes into your account (2 and 6 month auto-renew contracts, and the Gold/Silver/Bronze packages).  Those passes do not roll forward, and must be used within 30 days.

 
Where in Embarcadero Center are you located?

We are in Embarcadero One, at the corner of Battery and Sacramento, on the lobby level.  That means we are one level up from the street. Just hop on the escalator or run up the stairs, then look for brightly colored windows.  That’s us!

What is your return policy on items purchased at the studio?

If you are not satisfied with an item you may obtain a refund providing the following conditions are met:

  • Items must be returned within 30 days of purchase, unwashed and unworn with tags still on.
  • Items must be returned to the studio in person or mailed to our mailing address.

  • If you purchased your item under your Whee House account, a staff member can easily look it up in your purchase history!

  • If you do not have a Wheel House account and purchased it in person as a guest, you must have the full receipt present when making your return.

  • Was this item a gift? You can still return! We just need the full receipt to issue the return.
Upon return, you will receive a store credit on your account that can be used for anything at Wheel House (classes, retail, etc.). 
  • Our store credit can only be accessed at our studios, so always let a member of the Wheel House team know to pull from your credit whenever you want to make a purchase, or ask our staff if you have any questions about how much store credit is remaining.

  • Questions? Reach out to  info@wheelhouse-sf.com


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